The Kennametal Center for Operational Excellence (KCOE) is a team of expert coaches who, through their own practical experiences and studies, are uniquely qualified to provide high quality, results-driven training and coaching in Operational Excellence (OE).
More About KCOE
When & Who?
In 1999 Dick Hills began developing the Center for Operational Excellence concept at Saint Vincent College. 2002 saw the first Lean 101 seminar as well as the return of current Executive-In-Residence Rodger Lewis to Saint Vincent College. KCOE was officially organized in 2003 and received a $500,000 seed grant from Kennametal Inc.. It was during this time that KCOE and Saint Vincent College began to launch the Operational Excellence academic program at the college. In 2004 KCOE held its first annual operational excellence conference featuring Mike Dodge, VP Mercedes Benz, as keynote speaker (future keynote speakers would include Jeffrey Liker, Mike Hoseus, and more). In 2005 Executive Director David Adams joined KCOE and by 2007 KCOE went international with its contract with Bombardier. In 2008 The Kennametal Foundation awarded KCOE an additional $300,000 to support its unique mission and vision.
Individually the Coaches of KCOE each have their own reasons why they have devoted themselves and their careers to the ideas and values of Operational Excellence. Collectively KCOE recognizes the opportunities for the development of a culture of mutual trust and respect within the organization. Additionally KCOE believes that true implementation of Operational Excellence also results in benefitting the communities and businesses surrounding the organization.
KCOE delivers hands-on coaching and education in operational excellence and lean concepts for manufacturing, healthcare, and service industries. Our coaching and resources produce sustainable results through a proven balance between the operational and the human systems of the organization.
The three components of KCOE are The KCOE System ( its proven OE system ), The KCOE Institute ( a community for individuals who wish to learn deeply about OE ), and the OE Academic Programming at Saint Vincent College.